MyCareTrack

How to photograph a medical report so an app can read it

An app can only read what the camera can see. A sharp, well-lit photo of a whole page is read far more reliably than a dark, tilted or cropped one. These tips take a minute and apply to lab reports, prescriptions, medicine labels and bills alike.

By MyCareTrack, a LasyaAitech product · Updated

Start with good light

Daylight from a window works well. Lay the paper where it is evenly lit and avoid your own shadow falling across it. Turn the phone's flash off for glossy paper, because the flash makes a bright patch that hides the text underneath.

Keep the page flat and the phone parallel

Put the report on a table and smooth out folds. Hold the phone directly above the page, parallel to it, so that the lines of text are straight and the columns stay square. A phone held at an angle makes the far side of the page small and blurred.

Fit the whole page in the frame

Keep all four edges of the page in view with a small margin around them. Do not crop out the header, the unit column or the reference range, because the numbers on their own are not enough to read a result. Keep your fingers off the text.

One page at a time, in order

A lab report often runs to several pages. Photograph every page, in order, even the last one with the lab's comments. A missing page means missing results.

Deal with glare and small print

If the page shines, tilt the paper slightly or move to a different spot until the bright patch leaves the text. If the print is very small, do not zoom in digitally: move the phone a little closer, tap the screen so that the camera focuses on the text and retake the photo.

Check before you send

Zoom in on the photo and read a line or two. If you can read it comfortably, an app probably can. If you cannot, retake it. MyCareTrack also checks each photo before it keeps anything: a photo that is not a medical document or cannot be read ends in a clear message and no made-up record.

A PDF that you upload is kept with your records as it is. MyCareTrack reads photos of lab reports, prescriptions, medicine labels and bills, and it does not read the contents of a PDF.

In the MyCareTrack app

Frequently asked questions

Can I scan a medical report with my phone camera?

Yes. Use good light, keep the page flat and the phone parallel to it, fit the whole page in the frame and photograph each page in order.

Why can an app not read my photo?

The usual reasons are poor light, a blurred or tilted photo, a cropped page, glare or tiny print. Retake the photo with those fixed.

Is a photo better than a PDF?

For MyCareTrack, yes: it reads photos of reports, prescriptions, medicine labels and bills, and it keeps a PDF as an attachment without reading it.

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Get MyCareTrack on your phone.

MyCareTrack is available on Google Play, and the iPhone app is coming soon. Questions? The Help Center has answers, or email hello@lasyaaitech.com.

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